Service Request

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• Check-in fee (diagnostic + first hour of labour combined):
  • $150 for PCs, Macs and laptops
  • $100 for phones and tablets
  This single fee covers the diagnostic and the first hour of repair work. If the diagnostic is quick and the repair takes under an hour total, you still pay only this fee. Any labour beyond the first hour is charged at our standard hourly rate.
• Warranty: 90 days on all repairs.
• Data responsibility: LithGeek is NOT responsible for any data loss that may occur during the repair process. You are responsible for backing up your own data before bringing your device in. Bringing your device to us for repair acknowledges that you accept this risk.
• Passwords are not transferred during backups or device transfers.
• Software licences (Microsoft Office, Adobe, etc.) do not transfer between devices.
• Backups: We strongly recommend you back up your data before bringing your device in. We will do our best but cannot guarantee data recovery.
• Full terms: lithgeek.com/terms-and-conditions