Let’s face it — technology moves fast. And for many seniors or adults who didn’t grow up with a phone permanently attached to their hand, it can feel downright overwhelming. Whether it’s a confusing Windows update, an iPhone that suddenly won’t connect to WiFi, or figuring out how to use an iPad to video call the grandkids — sometimes you just need a helping hand. That’s where we come in.
At Lithgeek (formerly known as Lithgow Tech Services), we’ve always prided ourselves on providing friendly, local tech support across Lithgow and the surrounding areas. And now, we’re making it even easier — and cheaper — for seniors and adults to get the help they need with our new six-minute billing system.
Wait… What’s Six-Minute Billing?
Good question! Instead of charging the old $80 per hour flat rate (which felt like overkill for quick fixes), we now bill in six-minute increments with a $10 minimum. That means:
- Got a 10-minute issue? You’ll only pay for those 10 minutes.
- Need help setting up your smartphone’s email? That might just be a quick job.
- Trouble remembering your WiFi password? While we can't do onsite services we can show you ways to never forget a password. (Never forget if you don't try to memorize in the first place .. that is what we do ...)
This change lets us charge fairly, and lets you get the help you need without draining your wallet. Seniors on a fixed income? No problem. Tech anxiety? We speak plain English, not computer mumbo-jumbo.
What Devices Do We Support?
We’re not just Windows geeks (though we love a good tune-up). We’re fluent in all the major platforms:
- Windows PCs & Laptops
- Macs (visit MacMason.tech for our Apple-focused work)
- iPhones and iPads
- Android smartphones and tablets
Whether it's figuring out how to use FaceTime, cleaning up a cluttered desktop, or syncing a Google calendar — we're here for it.
Friendly Help Right Here in Lithgow
Located at 53 Main Street, Lithgow, we’re just around the corner. But we also help folks in Katoomba, Leura, Blackheath, Bathurst, Penrith, and Portland — and if you’re in Emu Plains or Mount Victoria, we’re still your local tech mates.
You can drop into the shop or give us a ring and set up a house call. Yes, we still make house calls — no need to lug your laptop across town.
Let’s Make Tech Less Scary
Tech doesn’t have to be a source of stress. With our new billing system and friendly, jargon-free support, Lithgeek is making tech more accessible than ever for seniors and adults in the Central West. So whether you’re setting up a new phone, troubleshooting Zoom, or just want help backing up photos — we’ve got your back.
